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Voice(Formerly known as CCVP) |
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CVOICE:
Implementing Cisco Voice Communications
and QoS v8.0
PREREQUISITES:
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| The
knowledge and skills that a learner must have
before attending this course are as follows: |
| » |
Working
knowledge of fundamental terms and concepts
of computer networking including LANs, WANs,
and IP switching and routing. |
| » |
Ability
to configure and operate Cisco IOS
routers in IP environment at the CCNA
level. |
| » |
Basic
knowledge of traditional voice, converged
voice, and data networks at the CCNA Voice
level |
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COURSE OBJECTIVES:
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| » |
Explain
what a voice gateway is, how it works, and
describe its usage, components, and features. |
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Describe
the characteristics and configuration elements
of VoIP call logs. |
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Describe
how to implement IP phones using Cisco Unified
Communications Manager Express |
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Describe
the components of a dial plan and explain
how to implement a dial plan on a Cisco Unified
voice gateway |
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Explain
what gatekeepers and Cisco Unified Border
Elements are, how they work, and what features
they support |
| » |
Describe
why QoS is needed, what functions it performs,
and how it can be implemented in a Cisco Unified
Communications network |
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CIPT1: Implementing
Cisco Unified Communications Manager, Part 1 v8.0
PREREQUISITES:
|
| The
knowledge and skills that a learner must have
before attending this course are as follows: |
| » |
Working
knowledge of converged voice and data networks
Working knowledge of the MGCP, SIP, and H.323
protocols and their implementation on Cisco
IOS gateways |
| » |
Ability
to configure and operate Cisco routers and
switches. |
| » |
Ability
to configure and operate Cisco Unified Communications
Manager in a single-site environment |
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COURSE OBJECTIVES:
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| » |
Describe
Cisco Unified Communications Manager, including
its functions, architecture, deployment and
redundancy options, and how to install or
upgrade. |
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Perform
Cisco Unified Communications Manager initial
configuration and user management. |
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Configure
Cisco Unified Communications Manager to support
on-cluster calling. |
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mplement
PSTN access in Cisco Unified Communications
Manager and to build a dial plan in a single-site
Cisco Unified Communications Manager deployment. |
| » |
Implement
Cisco Unified Communications Manager media
resources. |
| » |
Implement
Cisco Unified Communications Manager features
and applications. |
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CIPT2: Implementing
Cisco Unified Communications Manager, Part 2v8.0
PREREQUISITES:
|
| The
knowledge and skills that a learner must have
before attending this course are as follows: |
| » |
Working
knowledge of converged voice and data networks
Working knowledge of the MGCP, SIP, and H.323
protocols and their implementation on Cisco
IOS gateways. |
| » |
Ability
to configure and operate Cisco routers and
switches. |
| » |
Ability
to configure and operate Cisco Unified Communications
Manager in a single-site environment |
|
COURSE OBJECTIVES:
|
| » |
Describe
multisite deployment issues and solutions,
and describe and configure required dial plan
elements. |
| » |
Implement
call-processing resiliency in remote sites
by using Cisco Unified SRST, MGCP fallback,
and Cisco Unified Communications Manager Express
in Cisco Unified SRST mode. |
| » |
Implement
bandwidth management and CAC to prevent oversubscription
of the IP WAN. |
| » |
Implement
Device Mobility and Cisco Extension Mobility. |
| » |
Describe
and implement CCD deployments. |
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TVOICE: Troubleshooting
Cisco Unified Communications v8.0
PREREQUISITES:
|
| The
knowledge and skills that a learner must have
before attending this course are as follows: |
| » |
Working
knowledge of converged voice and data networks.
|
| » |
Working
knowledge of the MGCP, SIP, and H.323 and
their implementation on Cisco IOS gateways. |
| » |
Working
knowledge of Cisco Unified Communications
Manager, Cisco Unified Communications features
and applications, and Cisco IOS voice gateways
in a single-site and multisite environment |
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COURSE OBJECTIVES:
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| » |
Describe
a systematic methodology to troubleshoot Cisco
Unified Communications solutions |
| » |
Isolate
and troubleshoot reported issues that relate
to Cisco Unified Communications Manager. |
| » |
Diagnose
a call setup issue and resolve the issues
as you discover or reveal them, given a trouble
call for which the source of the problem is
unknown. |
| » |
Solve
the common issues of an SAF-enabled network
and CCD. |
| » |
Troubleshoot
issues that are related to Cisco Unified Communications
Manager features and applications. |
| » |
Troubleshoot
voice quality issues and issues that are related
to media resources. |
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CAPPS: Integrating
Cisco Unified Communications Applications v8.0
PREREQUISITES:
|
| The
knowledge and skills that a learner must have
before attending this course are as follows: |
| » |
Working
knowledge of converged voice and data networks.
|
| » |
Basic
knowledge of Cisco IOS gateways. |
| » |
Working
knowledge of Cisco Unified Communications
Manager and Cisco Unity Connection. |
| » |
Cisco
CCNA? certification recommended prerequisite. |
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COURSE OBJECTIVES:
|
| » |
Describe
voice-mail integration options and requirements.
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| » |
Implement
Cisco Unity Connection in a Cisco Unified
Communications Manager deployment. |
| » |
Describe
how to implement Cisco Unity Express in a
Cisco Unified Communications Manager Express
deployment. |
| » |
Implement
voice-mail networking using VPIM. |
| » |
Implement
Cisco Unified Presence and Cisco Unified Personal
Communicator. |
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Integrating Cisco
Unified Communications Applications (CAPPS) v8.0
teaches you the integration options of Cisco Unified
Presence, Cisco Unity Express, and Cisco Unity
Connection. It describes voice messaging deployment
scenarios, Cisco Unified Presence features, and
troubleshooting mechanisms as well as Cisco Unified
Presence and Cisco Unified Personal Communicator
integration options with Cisco Unified Communications
Manager.
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CCNP-Voice
